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| For security reasons we put a limit on the rate of login attempts. If you enter an incorrect password too many times in a short period, your account may be locked out. Simply wait a few minutes before trying again. | For security reasons we put a limit on the rate of login attempts. If you enter an incorrect password too many times in a short period, your account may be locked out. Simply wait about 10 minutes before trying again. We're sorry for the inconvenience. We're trying to prevent password guessing. |
SurfGuitar101.com Frequently Asked Questions
Contents
I registered but I never received the confirmation email
Normally the confirmation email should arrive within minutes. If you do not receive the email after a short period, please check any spam folders first. If this fails you can try to register one more time as sometimes a typo is made in the email address. Failing all that, please contact us for help.
I can't remember my password
You can reset your password here. If you still have trouble, please contact us. Please provide your best guess at your username and the email address you registered with.
I tried too many times to login and now I'm locked out
For security reasons we put a limit on the rate of login attempts. If you enter an incorrect password too many times in a short period, your account may be locked out. Simply wait about 10 minutes before trying again. We're sorry for the inconvenience. We're trying to prevent password guessing.
How do I post a photo in the forums?
See /PostingPhotos.
How do I chat in the chat room (IRC)?
See /IrcChat
How do I change my username?
This can only be done by an admin, please contact us for assistance. This should only be done very rarely, if at all. Please note that this is much preferable to creating a new account, as all your forum posts, badges, and comments will follow your new username. Creating a new account starts you over at zero, and you'll have to build up trust within the community again. Creating a new account also clutters up the database and you run the risk of using two accounts at the same time, which is in violation of the site rules.
